What Personal Information Do We Collect?

When visiting our website or completing a form, you may be asked to enter your name, email address, phone number, or other relevant details to help improve your experience or facilitate treatment inquiries.

 

When Do We Collect Information?

-We collect information when you:

-Fill out a form

-Contact us via phone or email

-Book a consultation or appointment through our website

 

How Do We Use Your Information?

We may use the information collected from you to:

-Respond to inquiries

-Schedule and confirm appointments

-Follow up after correspondence (via phone or email)

-Improve our services and website user experience

 

How Do We Protect Your Information? 

-We do not request or store credit card information online.

-We use regular malware scanning.

-We do not use vulnerability scanning or PCI-compliant systems as we do not process payments directly through our website.

-Your personal information is contained behind secured networks and is only accessible to a limited number of people who are required to keep the information confidential.

 

Do We Use Cookies?

Yes. Cookies help us:

-Understand and save user preferences

-Compile data about site traffic and interactions to improve future user experiences

You can choose to disable cookies via your browser settings. Doing so may affect certain features or functionality of the site.

 

Third-Party Disclosure

We do not sell, trade, or transfer your Personally Identifiable Information to outside parties except:

-Website hosting partners

-Service providers assisting us in operating our site or serving users

These third parties agree to keep this information confidential.

 

Third-Party Links

Occasionally, we may include links to third-party products or services. These sites have separate privacy policies, and we are not responsible for their content or practices.

 

Google

We may utilize Google services in the future, such as Google Ads. Any advertising requirements will follow Google’s policies.

 

California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA:

-Users can visit our site anonymously

-Our Privacy Policy will be linked clearly on our homepage

-Users will be notified of changes on our Privacy Policy page

 

Do Not Track Signals

We honor Do Not Track (DNT) signals and do not use advertising or cookies when a DNT browser mechanism is in place.

 

Third-Party Behavioral Tracking

We may allow trusted third-party services to track user activity on our site to enhance services.

 

COPPA (Children Online Privacy Protection Act)

We do not knowingly market or collect information from children under the age of 13.

 

Fair Information Practices

If a data breach occurs, we will notify users via email within 7 business days.

 

We also adhere to the Individual Redress Principle, giving users legal recourse if their data rights are violated.

 

CAN-SPAM Act

We collect your email to:

-Respond to inquiries

-Send updates or promotions (with consent)

 

To comply with CAN-SPAM, we:

-Do not use false or misleading email subjects

-Include our business mailing address

-Provide a way to unsubscribe from emails

To unsubscribe, click the link at the bottom of any email or contact us directly.

 

HIPAA Privacy Policy

Notice of Privacy Practices

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This notice describes how medical information may be used and disclosed and how you can access this information. Please review it carefully.

 

Antidote Aesthetics may use and disclose your Protected Health Information (PHI) for:

-Treatment: Coordinating care with other providers or services

-Payment: Assisting with payment processing or financing options

-Healthcare Operations: Internal business operations such as quality assurance, staff evaluations, and compliance

 

Other uses may include legal or public health obligations, law enforcement, research, or when required by federal/state law.

 

Your Rights

-Request access or copies of your PHI

-Request restrictions on certain disclosures

-Request confidential communications

-Request an amendment to your PHI

-Request an accounting of disclosures

 

You may also revoke your consent to disclose PHI at any time in writing.

 

Complaints

To file a complaint or if you have questions about this policy, please contact our HIPAA Compliance Officer:

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Isabel Johnson
Phone: (757) 995-4731
Antidote Aesthetics
Virginia Beach, VA
Email: hello@antidoteaesthetics.com

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We will not retaliate against you for filing a complaint.

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This policy is effective as of August 1, 2025.
We reserve the right to update this policy and will notify users via our website.